Print Club FAQ
What Kinds of work are included in the Print Club?
Print Club will include Matthew Morrocco’s Landscape and Still Life work.
Can I cancel?
You may join or cancel your subscription at any time. Full year subscriptions paid in advance cannot be canceled or refunded.
What is the shipping cost?
Shipping is included in the price for orders within the USA. For all international orders outside the USA, an additional charge of $1.50 will be added.
Will I receive tracking information?
Print Club orders are sent with regular postage via USPS and therefore do not include tracking information.
When will my order ship?
Print Club Orders will ship during the last week of each month.
What Kinds of work are included in the Print Club?
Print Club will include Matthew Morrocco’s Landscape and Still Life work.
Can I cancel?
You may join or cancel your subscription at any time. Full year subscriptions paid in advance cannot be canceled or refunded.
What is the shipping cost?
Shipping is included in the price for orders within the USA. For all international orders outside the USA, an additional charge of $1.50 will be added.
Will I receive tracking information?
Print Club orders are sent with regular postage via USPS and therefore do not include tracking information.
When will my order ship?
Print Club Orders will ship during the last week of each month.
Why does it seem like I got billed twice before I received my first print?
This is a common confusion, but as the prints and letters we send are directed by the seasons, please be aware of the following policy and feel free to email us with any questions !
Orders placed between the 1st and 21st of each month will receive the following month’s print. Orders will be shipped the last week of each month for delivery early the following month.
For example, if John orders a print on January 1st, and Josephine orders a print on January 21st, both of their prints will be sent out by February 1st for receipt during the first week of February. But if Jeremy orders a print on January 22nd, his first print will ship by March 1st. Jeremy will be billed again on February 22nd, technically before he receives his first print, but the billing will go toward his April Print. Please rest assured that each billing will correspond to one print.
What if I’m sending the print as a gift?
What a great idea ! — please remember to fill in the shipping information with the gifted person’s name and address, not your own. We also have Gift Notices available for this occasion.
How long will my Gift Notice take to ship?
Gift Notices ship immediately and should arrive within 5-7 business days.